Jobs

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Team

About the Role:

• We are looking to recruit  a well orgnaised,  self motivated Housing Needs Panel Co-ordinator to work as part of our busy Housing Needs Panel Team.  

Key Responsibilities:

• You will be required to process applications for additional priority on the housing register from a range of applicants including those with disabilities, complex needs and those living in supported housing, hospital and rehabilitation settings.  You will liaise with other services within the Council and external agencies to gather crucial information to support applications.  This will require you to have excellent communication skills  

What will be expected from me?

• You will work as part of a team dealing with all forms of contact including face to face, telephone and electroinc with both applicants and profrssionals.  The ability to co-ordinate multi-agency meetings, take detailed minutes, produce reports, statistical information and letters whilst meeting deadlines are essential requirements of this post.

Essential requirements:

• Applicants can present in very difficult and stressful situations and need support and advice to resolve their housing difficulties.  You will need to be able to manage applicants who display a range of behaviours which can be challenging at times remaining focussed on achieving the best possible outcome for the household.
•  The ability to prioritise and organise you workload efficiently is a vital part of this role as well as a real focus on the needs of the applicant ensuring a effective customer journey is maintained at all times.

What can I expect?

• A competitive salary
• Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
• Hybrid working (subject to role suitability)
• Access to high-quality training programs to advance your career to the next level.
• We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
• Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
• Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

Name: Sarah Machin

Tel: 07810657964

E-mail: smachin@wakefield.gov.uk

Company: Wakefield Council

Salary: £28,598 - £31,537

Location: Wakefield, West Yorkshire

Sector: Housing

Job Role: Co-ordinator